FAQs

To submit a question, please contact us with the form on the right. 

What should I wear to the theatre?

Audience dress tends to be casual and business-casual. Themed clothing/costumes are always welcome and encouraged. For special events or opening nights, event publicity will include mention of specific attire recommendations. It’s good to bring a sweater or a shawl in case you find the air-conditioned theaters to be a bit cool.

How early must I arrive?

The venue is open at 11am Tuesday through Friday. You are welcome to arrive any time to enjoy a visit in the cafe and wait for your event. Plan on arriving between 15-30 minutes prior to any event to ensure all guests can be seated and the event start on time. You’re encouraged to arrive early to find parking, enjoy a refreshment, have something to eat and read the play’s program. Movie screening times vary but the house will usually open 30 minutes prior to the posted start time.

Are unaccompanied children allowed in the theater? Can my child sit on my lap?

Tickets must be purchased for any child attending a performance, and children must be seated with a parent. Babes-in-arms are not permitted in the theaters. Please contact the Box Office and speak with one of our representatives regarding the content and length of the production to determine if it seems suitable for your child. Should your child become restless during the performance, management may ask you to adjourn to the lobby.

Can I text, tweet or take pictures during the show?

We invite you to take photos pre-show, at intermission and post-show, but kindly tuck your camera away during the performance. Feel free to share your experience by tagging our social media accounts.

Can I bring my own food and drink?

No outside food or drink is allowed in the venue. At 3Below, the lobby and outdoor seating is limited and reserved for patrons who are purchasing food and/or beverages from the bar and café. Food and drinks purchased at 3Below are permitted in the theaters.

Can we come backstage after the show and meet the cast?

No, however, during most performances the cast will host an informal meet in greet in the lobby.

Are the theaters wheelchair accessible?

Yes. Please advise the Box Office representative when ordering your tickets if you, or a member of your party, will require easily accessible seating.

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